webelite Digital Portal

Hello and welcome to your retainer portal! Here, you'll find all the details about what's included in your monthly website maintenance plan.

How to navigate this portal:

In this portal, you'll find links to your latest website reports for viewing or downloading. We also have a section dedicated to troubleshooting and support for your website. Additionally, you can access important information such as invoice receipts and various login details.

Our hours of availability are:

For general support, our hours are Monday to Friday, 9 AM to 5 PM Eastern.

If you encounter an urgent issue, such as your website being down, you can submit a ticket here, and we'll respond outside of regular hours.

Please note that for non-urgent matters, our availability may be limited around major US holidays, including Christmas, New Year, and Easter.

Phase 1 Support

Submit a ticket Submit a supoort request using this form

Troubleshooting Checklist A Handy checklist to Solve the most common website Problems.

Troubleshooting Checklist A Handy checklist to Solve the most common website Problems.

Phase 2 Website

Prototype View the website prototype for the design.

Style guide Your style guide keeps your brand nice and consistent.

The final deliverable These are all the files to hand over to the developers to build.

Phase 3 Assets

Proposal The initial proposal and quote for your project.

Contract A copy of our signed agreement for your reference.

Invoice receipts Keep up to date with all payments made and download receipts.

Giving effective feedback A cheat sheet on how to give amazing feedback.

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